Let’s start afresh!
When Vappingo first launched back in 2009, things were a little different.
Blackberries were all the rage, NetFlix was primarily a DVD delivery company, MySpace was still popular, and sixteen-year-old Miley Cyrus was better known for playing Hannah Montana than she was for twerking.
Yep, the world has moved on somewhat since Vappingo’s launch, and it’s time for a fresh new look.
We’re delighted to announce that we will shortly be going live with a completely new underlying application (that’s the software that drives the sections of the website you use to place an order, get in touch with your editor, request revisions, etc.).
You’ll still be able to access our services and Your Vappingo via the main website (www.vappingo.com); however, once you sign in, things will look a bit different. Hopefully, you will find the user experience intuitive, user-friendly, and an overall upgrade on the Vappingo of old.
Some of the improvements you will benefit from are as follows:
- Invoices will now be sent instantly upon receipt of your order
- You will have the ability to delete old orders from the system
- You will be able to pay using different options, including PayPal, Stripe, Braintree, and offline payment options (including bank transfer)
- You will have the capability to maintain a wallet balance to make placing orders quicker and easier
- You will have access to an improved dashboard on which you can place new orders, track order history, get in touch with your editor, download files, view transaction history, and top-up your wallet balance
Due to GDPR requirements and to protect your data, we have opted not to migrate customer accounts from the old platform to the new platform. As such, to access our new system, you will need to create a new account with Vappingo, which typically takes less than 30 seconds.
Frequently Asked Questions:
Why can’t I access my old account? My existing username and password are not working.
You will need to create a new account to access the new Vappingo application. The Vappingo website may look very similar to the old site; however, the underlying functionality has been completely updated. You can use your old username and password to create a new account if you wish.
Why did you not just migrate my account to the new system?
Due to a change in our technology requirements, we have moved on from the fantastic developers who have worked with us over the past 10+ years to access a new set of skills. To operate in accordance with GDPR requirements and our privacy policy, we have not provided the new developers with access to your data. As such, you will need to register a new account to access the site.
How can I track or manage my existing order?
Simply drop us a message at [email protected], and we’ll be happy to help you with any queries about your order.
What if I want to access my old orders?
Simply drop us a message at [email protected], and we’ll be happy to help you dig out any of your previous orders.
If you have any queries, please don’t hesitate to contact us via the usual methods (click here). Or if you’re ready to start a fresh new journey with us right away…
Register a new account now!